Frequently Asked Questions

When looking to hire a tree service professional, there are likely a few questions on your mind about their level of expertise and the details surrounding their services. Understanding this, we here at Mintz Tree/Grapple Service LLC decided to create an FAQ page and provide concise answers to a few of the questions we often receive from our clients. Read the questions and answers listed below and learn more about us!

Q: The tree is very close to my house. Can it be removed safely?

A: Yes, it can! Our experts are trained to take every precaution necessary when it comes to tree trimming and removal. The first thing we do is inspect the tree and its surroundings. This helps us plan out a careful approach and set up all the required safety precautions. Using the right equipment and tools, we can remove the tree without endangering our clients’ property.

Q: Do you have a license?

A: Yes! Mintz Tree/Grapple Service LLC is properly licensed. Due to our quality customer service and dedication to excellence, we are BBB accredited. Also insured and bonded, we always represent a safe choice for our clients.

Q: Do you have enough experience?

A: Our company has been operating since 1996. With over two full decades of valuable experience, our crew has picked up important tricks of the trade and honed their skills well. Over the years, investments have been made in new and improved tools and equipment, to help optimize our efficiency. Our services are contemporary and effective.

Q: Can you remove stumps?

A: Absolutely. Leaving a stump in the ground can cause a number of inconveniences like attracting termites, causing a tripping hazard, ruining the visual appeal of a property, and more. Using a cutting-edge tree stump grinder, we can grind the stump into wood chips in no time. This removal method is very effective and far less damaging to the lawn.

Q: In which areas are you available?

A: Always happy to provide our services to both commercial and residential clients, we are available in Gastonia, NC, as well as each of the following areas: South Gastonia, NC; Bessemer City, NC; Ranlo, NC; Stanley, NC; Lowell, NC.

Q: Can I call you with an emergency?

A: Yes! Our company answers calls 24/7. Sundays are for emergency calls only. We always look forward to being of valuable assistance to our clients.

Q: Do you offer free estimates?

A: We do offer free estimates! If clients are interested in making use of our affordable tree removal or any of the other services we offer, we’re glad to discuss details at any time and provide free estimates. First-time customers receive a discount!

Q: Do you remove trees from commercial properties?

A: Absolutely! Our dependable crew is fully equipped to handle small and large-scale projects for both commercial and residential clients. We can also remove stumps using an excellent commercial stump grinder. If the trees on your commercial property could use a bit of professional care, contact us directly!

Q: How are appointments scheduled?

A: To schedule an appointment with our company, simply dial (704) 606-6879! Operating 24/7, we’re always ready to do quality work for our clients. Our representative will assist with the booking procedure. Thank you for your business!

Was this FAQ page useful? If you have additional inquiries for your trusted residential and commercial tree removal experts in Gastonia, NC, let us know. We’re happy to talk to our clients at any time. Reach out to us today!

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